 |
 |
 |
 |
 |
 |
| Payment and Deposits |
| 1. All bookings are subject to a £25 or 20% which ever is the greater none refundable booking fee and fuel costs. For Wedding bookings a further 50% of the total hire charge will be required 30 days prior to the hire period. |
| 2. Payment terms are strictly 7 days prior to departure, cheques should be made payable to ‘Dapper Chauffeurs’. Cash may be paid to the driver on day of departure subject to prior notice to Dapper Chauffeurs. |
| 3. Bookings may be subject to additional waiting time and car park charges. |
| 4. Additional pick-up addresses must be added at least 7 days prior to hire period (please note this might be subject to an additional fee). |
| 5. Credit and Debit card payments will incur a 4% surcharge on the total amount being paid. |
| Cancellation and Refund Policy |
| 1. Customer bookings cancelled within 48 hours from the start of the hire period will be subject to a 50% charge of the booking amount (min £50), all other monies will be paid back to the customer (please note this excludes Wedding bookings). |
| 2. Customer bookings cancelled with 24 hours from the start of the hire period will be subject to a 100% charge of the booking amount (please note this excludes Wedding bookings). |
| 3. Wedding bookings cancelled within 30 days from the start of the period of hire will be charged at the full hire rate(s). |
| 4. If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable. |
| Terms and Conditions |
| 1. Dapper Chauffeurs do their utmost to ensure drivers are punctual, as you will understand we cannot accept responsibility for delays caused by circumstances out of our control. |
| 2. Our Chauffeurs will drive you at a safe and sensible speed in accordance with road conditions, traffic and legal speed limits. |
| 3. Customers/clients are responsible for any damage caused by them to the interior or exterior of the vehicle and will be charged for any repairs / valeting. |
| 4. Our Chauffeurs will travel by the most appropriate route on the day, unless instructed otherwise by the customer at the time of booking. |
| 5. Customers’ properties are carried entirely at their own risk and Dapper Chauffeurs shall not be held responsible/liable for any loss/damage to such property. |
| 6. Dapper Chauffeurs have the right to refuse carrying any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the chauffeur, vehicle or any other passenger(s). |
| 7. Dapper Chauffeurs maintains a strict non-smoking policy in all its vehicles. |
| 8. We reserve the right to change your vehicle at any time if necessary or use a sub-contractor in the event of a breakdown or any other mechanical problem. |
| 9. Nothing contained in these terms and conditions affects the customer/client’s statutory rights. |